Privacy Policy
Your Brainiacs know that you may have concerns about privacy while shopping or surfing on the Internet. This Privacy Policy describes how we use and do not use information provided to us at Yourbrainiacs.com, and the pages therein (the "Your Brainiacs Website"), and the steps we take to protect it. This Privacy Policy only applies to information collected online.
Personal information we collect online
When you make a purchase on yourbrainiacs.com, we may ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you may need to provide your credit card type, number, expiration date and billing address for the card. If your order is to be shipped, we may also need the name, address and phone number of the intended recipient(s).
Occasionally we conduct surveys and contests on Yourbrainiacs.com. If you choose to participate in an online contest, we may request information from you that will permit us to administer the contest and notify the winner(s). In addition, we may ask for other optional survey information, such as gender, age and previous shopping or business experience with Your Brainiacs.
Cookies and other computer information
Like most other commercial websites, we use standard "cookie" technology and web server logs to collect information about how our website is used. Cookies are pieces of data that a website transfers to a visitor's hard drive for record-keeping purposes. Please note that you can set your browser to refuse all cookies or to indicate when a cookie is being sent, however some portions of our website may not work properly if you refuse all cookies.
Information gathered through cookies and by our web server logs may include your IP address, your Internet browser (e.g., Internet Explorer), your operating system (e.g., Windows XP), the domain name of your internet service provider (e.g., AOL) the date and time of your visits, the pages viewed, the time spent at our website, and the websites visited just before and just after our website. This information may be associated with your personal information.
Is information shared with third parties?
We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies for their marketing purposes. We do provide your personal information to reputable organizations that help us to fulfill your order. For example, we use companies to verify and process credit card transactions, to deliver packages, to schedule and perform product installations and to administer service programs. We may share your information with others who help us analyze sales data, maintain our records, and provide other services for Your Brainiacs such as collect site navigation information. We also may share your information with companies that act on our behalf and at our direction to notify you of additional Brainiacs products and services. These companies may also conduct customer satisfaction surveys and manage other customer services and benefits for us. In any case, these third parties are not authorized to use your information for any reason other than to perform their contractually assigned functions.
We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders.
How will my information be used?
Information collected on Yourbrainiacs.com may be used in the following ways:
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Schedule service appointments or deliveries of merchandise that you purchase online
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Create an online account for you at yourbrainiacs.com
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Bill your credit card for your purchases
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Confirm and track your orders
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Respond to your customer service inquiries
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Provide promotional communication and other information to you, if you choose to receive them
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Offer the products you want
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Customize your shopping experience
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Improve our website design
How can I decide what promotional communications I will receive?
The personal information you supply us will be added to our customer database. We may send you promotional emails about Your Brainiacs products, services or contests that we hope will be of interest. At any time, you can choose to discontinue receiving such promotional email. You can instruct us whether you want to receive such emails by removing the mark from the box indicating your preference when prompted at Yourbrainiacs.com. Additionally, each promotional email we send contains a link allowing you to discontinue future emails from us. You may call or write us as provided in this Privacy Policy in the section below titled "Whom do I contact with questions?". Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.
Children's online policy
Your Brainiacs are committed to preserving online privacy for all of its website visitors, including children. Yourbrainiacs.com is a general audience site, and we do not knowingly collect information about children or sell products to children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any information from or sell products to children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using Yourbrainiacs.com.
Privacy protection
We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. We also advise all Your Brainiacs employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company's business ethics standards and confidentiality policies.
All information transmitted through Yourbrainiacs.com is stored on secure servers. We use Secure Sockets Layer (SSL) technology, which is the electronic commerce standard for securing information as it travels over the Internet. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information. Your web browser should display a web address with an "https" prefix, indicating that the SSL technology is operating when using certain portions of our website.
Linking to and from outside websites
Yourbrainiacs.com sometimes provides links to other companies' websites. Unless we expressly say otherwise, a link to another website does not mean that we are responsible for, or that we endorse the content or policy of that website. When you provide information at one of those sites, you are subject to that site's privacy policy. We encourage you to read that website's policy before submitting any information if you have concerns about how information may be collected or used. You may make a purchase from Yourbrainiacs.com through a link from another website or search engine.
You may also use an express checkout tool from another website to make a purchase at Yourbrainiacs.com. In such event, please be aware that both Yourbrainiacs.com and that website or search engine may have access to certain portions of your information. Our Privacy Policy does not apply to those other websites or search engines.
Whom do I contact with questions?
If you have any questions or comments about this Privacy Policy, call us at (845) 493-0208, info@yourbrainiacs.com, or write us at:
Inquiries
Your Brainiacs Computer Services
1 Broad Street
Pawling, NY 12564
Please remember to include your postal address, e-mail address and phone number with your correspondence.
Your Brainiacs and the Yourbrainiacs.com Website
The Your Brainiacs brand and the Yourbrainiacs Website are owned and operated by Your Brainiacs, LLC, and or its affiliates. All references to "Your Brainiacs," the "Yourbrainiacs Website," "us," "we," and "our" are references to Your Brainiacs, LLC. In some instances, Your Brainiacs, LLC may use an authorized third party to perform the Services under the Your Brainiacs brand.
Privacy Policy changes
This Privacy Policy was last modified on 10/25/2009. We reserve the right to change, modify or amend this policy at any time. If we make any significant change to this policy, we will provide notice of the change on yourbrainiacs.com. |